When looking to find a reputable plumbing and heating specialist in the Edinburgh area, it’s always wise to do research before making a decision to go ahead with a quote.
In this post we’ll go through the different stages you should think about before giving the go ahead to the heating company of your choice.
Reviews and recommendations are always a good start. If you go to Google and type in what type of service you’re looking for (boiler replacement near me, new boiler edinburgh) and concentrate on what comes up.
The top section will have companies that are close to you and usually give you 3 to choose from. This is a good start. Below this there will be more trusted companies and we would recommend concentrating on this page as there will be enough info here to make a decision on who you’d like a quote form.
Once you see 3 companies you like the look of then you can look at their Google reviews initially. Look for specific feedback on the type of work your looking to get and see if they’ve done a good job.
The next thing to do is go to the list of actual trusted traders that are in Edinburgh. You can find a list on the Edinburgh Trusted Trader site and this step is very important and should not be missed.
This site collates all the companies in edinburgh that have passed certain strict criteria to help increase consumer confidence, reduce bad customer experiences and promote good practice with local businesses.
Trading standards officers carry out a vetting process for all comapnies listed here which is council backed.
Traders must adhere to the code of practice and in the unlikely event of a dispute they can intervene to remedy the situation. This should give you added peace of mind when seeking out a reputable heating and plumbing company online.
Once you have checked that the company you are looking to quote for you has been included in this list of reputable companies then you can also check their reviews on this platform too.
In this day and age you want to be seeking a company that has a 4/5 start review rating. Everyone’s expectation are different but in our experience anything under 4 star is just not worth the risk when better suited companies are out there.
Once you have your 3 plumbers written down then it’s time to get in touch. First impressions count and if there’s something not quote right then don’t go with them, trust your gut.
They should be able to send someone round to give you a detailed home assessment and actually listen to what it is you require to be done.
The engineer should be able to offer up some really good solutions on the spot as these companies are likely to have been trading for a number of years. They will have lots of experience with all manner of plumbing and heating issues and will have a really good idea within just 15-30 minutes.
There should be no hard selling, EVER. If this is the case then get them to politely leave. A reputable company will offer help and advice but will then need to go back to their office to calculate a detailed quote for the works you require.
This is a well known process and they will expect to be in the mix with at least 2 other companies vying for your business.
Once you have actually met one of their team and you have a written quotation it’s time to make a decision.
You should already know the company has glowing reviews. You will have spoken to at 1 person at the company to give you a ‘feel’ of what they are like and now you have the quote.
We would be careful of going with the cheapest quote and the ones that can do it the next day. Reputable companies will be that bit more expensive and will be booked ahead. It will be a mixture between all things discussed above that will help with the decision.
We hope that this process will make it easier when seeking out the best heating and plumbing to make alterations to your heating system. The main thing to take away is double checking they are a trusted trader. If this is the one thing you do then you at leat be covered by a council backed programme that’s supported by Police Scotland.
All the best,